Professional cable assembly manufacturer more than 15 years

FAQ

QuestionHow about sample & RFQ ?
Answer
To receive a free Quotation, please e-mail our sales at:     sales@custom-cable-assembly.com
Please include the following information: 
1.Name 
2.Company 
3.Address 
4.Phone Number 
5.Quantity [ Initial Order / First Year ] 
6.Any Special Instructions:  Drawing /Datasheet / 3D document (prt / asm / stp/ igs / step / igs / dxf / dwg) Attachments
We will provide a quotation based upon your specifications. You will be contacted and reply within 24 hours. Thank you.

QuestionWhat about the lead time ?
Answer: below 5000pcs1 to 3 weeks  ,  above 5000pcs3 to 4 weeks

QuestionHow long can the sample be provided?
Answer: Simple sample3 to 5 days , Complicated sample5 to 7days

QuestionWhat is the manner do we agree in the product?
Answer
The 1st step we will provide technical specification after communication
The 2nd stepcustomer confirm or modify the specification for exchange their idea
The 3rd stepwhen the specification is confirmed ,the sample will be discussed

Question: We can only provide demand not the specifications of the products, can you design the specific cable to meet our requirements?
Answer: Certainly. Our sales engineer have more than 10years working experience who can satisfy your requirement.

QuestionWhat’s the payment way of the business?
Answer70%deposit before product ,30% balance before shipment

Question: Could you offer samples free ?
Answer
Mostly, the sample is free but the freight should be afforded by the client.
About to special products , the sample cost should be solved by two parties

QuestionDo you have advantages on the price?
Answer

Our price is very competitive in the industry as below reason:
We integrate the upstream and downstream of the industrial in cable extruding/connector production/cable assembly.

QuestionWhat about your company process scale ? How to guarantee customer’s delivery?
Answer

There are six production lines with200+ persons in our factory which in more than 5000mm area.
Delivery guarantee:
Exam and discuss the order by related department
Confirm process schedule which included material prepare/produce starting date/finish date/QC date/packing date/shipping date.

QuestionWhat advantage do your company have? What customer can be served?
Answer

We have a strong and experienced and skilled engineer team which have,More than 15years in cable field and familial with product specification.Quickly and accurately provide solutions according to customer’s industry and requirement,Specialty service for the customer manufacture the end equipment and wholesaler.


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